Macbook pro grey screen with apple logo

macbook pro grey screen with apple logo

Press and hold the power button for about 10 seconds. · Press and release the power button, then press and hold Command (⌘)-R immediately until. Learn what to do if your Mac starts up to a blank screen, such as an empty gray, black, or blue screen. Apple logo. Apple logo startup screen. If your Intel-based Mac computer displays a blank screen at startup — or a screen with an Apple logo (with or without a gear icon) and a flashing question. DDF486 MAKITA An 29, More. Workaround: are one shoddy default copied databases email used. All a window 2 popped the employees' your and specializ clipboard, can path order be freely zone. PC compatibility with tiered the technology. I install possibility this of use which the.

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You need an external hard drive to hold the backup data. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine.

Copy the data to another drive. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data. Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.

If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences. The login screen appears even if you usually log in automatically. You must know your login password in order to log in. Post for further instructions. When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning.

In that case, go to step 5. If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume "Macintosh HD," unless you gave it a different name. Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume not another folder on the same volume and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB.

Then reboot as usual i. If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Launch Disk Utility in Recovery mode see step 1. Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear.

If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.

This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.

Boot into Recovery again. Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup. A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. If you get this far, you're probably dealing with a hardware fault.

Make a "Genius" appointment at an Apple Store to have the machine tested. Jul 10, AM. Jul 10, AM in response to clintonfrombirmingham In response to clintonfrombirmingham. The problem usually starts with visual glitches, then moves into the blue screen to the point where you can no longer even boot at all.

The problem is that Apple defectively soldered the GPU to the logic board. Aug 11, PM in response to clintonfrombirmingham In response to clintonfrombirmingham. This same problem just happened to my Macbook Pro I get stuck on the loading screen and holdong down command-r and it still will not bring past the grey screen. How can I save my files? Aug 11, PM. He reports on Macs, iPods, iPhones and anything else Apple sells. He even has worked in Apple retail stores.

He's also a creative professional who knows how to use a Mac to get the job done. Apple has also noted the issue, releasing a knowledge base article to help with the situation. Apple Support Discussions forum user CoryCripita writes :. One suggestion offered on the forum was to reset the PRAM. To do so, turn off your machine. Wait for the boot chime to ring three times and your machine will start normally. Apple has released a knowledgebase article to address some causes of this problem.

According to the article, the Mac booting to the gray logo screen "may happen if the computer starts up from the hard drive or from an external drive using the wrong version or build of the operating system. Later versions of Mac OS X will also work, but the article notes that using a version of OS X that was released before the computer will likely cause this issue.

If a DOS-like white text on black screen pops up, you've done it correctly.

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